Frequently Asked QuestionsHow do I contact the Athletic Ticket Office? Phone: (608) 262-1440 or 1-800-462-2343
Fax: (608) 265-4931
Email: tickets@uwbadgers.com
Address: 1440 Monroe Street, Madison, WI 53711 What are the hours of the Athletic Ticket Office? In-Person Office Hours:
Monday-Friday 8:30 a.m. to 4:30 p.m. Customer Service Phone Lines:
Monday-Friday 8:30 a.m. to 4:30 p.m. Phone Sales Lines:
Monday-Friday 8:30 a.m. to 7:00 p.m.
Saturday-Sunday 8:30 a.m. to 6:00 p.m. Where can I find information about tickets for sporting events and special events (i.e., concerts)? Athletic Ticket Office Webpage What is the Ticket Marketplace? The Ticket Marketplace is to help donors to Wisconsin Athletics purchase the best available seats for Badger athletic events. By using the Wisconsin Athletics Ticket Marketplace to buy tickets from donors who are current season ticket holders, you are assured that you are buying valid tickets in a transaction fully supported by the Wisconsin Athletic Ticket Office. Ticket Marketplace is offered as an exclusive benefit to donors to the Wisconsin Athletic Department. Ticket Marketplace When will start times for football and basketball games be announced? Game times will be determined by the Big Ten Conference in conjunction with the television networks. Generally, football start times are announced two Mondays prior to game day and basketball start times are announced in late August. Do I need a ticket for my infant? Children under the age of two (2) years do not need a ticket, but must sit on the lap of a ticketing-holding adult. Where can I find information about accessible tickets/seating? Accessible Ticket Policy Kohl Center Accessibility Guide
Accessible seating at the Kohl Center is located throughout the facility, with accessible platforms on the first and second levels. Camp Randall Accessibility Guide
Accessible seating at Camp Randall is located on the east-side fifth level concourse and the south end zone. Where are my seats located? Seating Charts Where do I park for sporting and special events? Single game parking may be available for purchase on a first come, first served basis on event day from attendants at lots with availability. Parking Maps Accessible Parking For more information, please contact the Athletic Ticket Office (608-262-1440, 1-800-462-2343, tickets@uwbadgers.com) or Guest Services (608-263-5645, contactus@uwbadgers.com). Are any items prohibited from athletic facilities? For the safety and security of all patrons, the following items are prohibited, including, but not limited to: any food or beverage items, cans, bottles, coolers, thermoses, backpacks (including draw string bags), large bags (gym, duffel and tote), luggage, strollers, laser pointers, banners, flags, signs, noisemakers, weapons, balloons, beach balls or umbrellas. All patrons entering UW athletic facilities are subject to search. Storage facilities are not available for checking prohibited items. I recently attended an event and lost something, who do I contact? For events held at the Kohl Center, please call (608) 263-5645. For events held at Camp Randall, please call (608) 262-1866. I have a disability and/or difficulty walking; what accommodations can be provided for me? For events at the Kohl Center:
The drop-off location for persons with accessible needs is located in Lot 88, west of the Kohl Center, by the Nicholas Johnson Pavilion. Pre-game and post-game, Guest Services staff provide wheelchair services inside the Kohl Center and to and from the drop-off location. Kohl Center Accessibility Guide For events at Camp Randall:
Patrons with accessible needs may utilize golf cart service from the drop-off locations (1) on Monroe street, near the southeast corner of Camp Randall Stadium, at Gate 1); (2) at the corner of Regent Street and Breese Terrace; (3) at the corner of University Avenue and Breese Terrace; and (4) at the Lot 17 parking ramp. Camp Randall Accessibility Guide For more information or if you need wheelchair and/or golf cart service, please contact Guest Services at (608) 263-5645 or contactus@uwbadgers.com. Are cameras allowed in athletic facilities? Video recorders and cameras, including those with detachable lenses are allowed at athletic department events. Monopods and tripods are not allowed. Cameras may or may not be allowed at special events (i.e., concerts) and is determined by the show; please contact Guest Services for individual performance information at (608) 263-5645 or contactus@uwbadgers.com. Where can I nurse my baby? Nursing mothers may use the family restrooms. Are tours of athletic facilities available? Athletic Department Policy for Camp Randall and Kohl Center Tours Where can I purchase a UW Athletics photo? Please visit the Wisconsin Photo Store website. I would like to request a donation from UW Athletics, who do I contact? Guidelines for Charitable Donations
The University of Wisconsin is fortunate to be able to donate numerous items to non-profit organizations each year. However, due to high demand, not all requests can be fulfilled. If you are a Wisconsin-based organization and would like to request a donation of autographed memorabilia, please mail your request and include the following: the day of your event, the location of your event and who benefits from the money being raised during your event. All requests should be sent on event or company letterhead to the address below: UW Athletics
Attn: Charitable Donations
1440 Monroe Street
Madison, WI 53711 Please note: - Donations are limited to those organizations located within the state of Wisconsin.
- All requests must be received 4-6 weeks in advance of the event.
- Your organization is only able to receive one donation per calendar year
- The University of Wisconsin has the right to refuse any donation request. Due to the large number of requests, not all requests will be fulfilled.
- NCAA guidelines prohibit the University of Wisconsin from making donations to any organizations or events that support high school aged students.
- Due to high demand and limited availability, tickets to football, men's basketball and men's hockey are not available for donation.
- We are unable to consider faxed or emailed requests.
We are unable to offer the sale of photographs of any athletes with current eligibility. You may view the Photo Gallery for any other photos you may find interesting. In addition, there is a photos link on some individual sports' main pages. When and where can I obtain team posters? Once printed, posters will be distributed at select home games. Depending on availability after the initial home game distributions, posters may be available at the Welcome Centers at Camp Randall and/or the Kohl Center. Can I place a scoreboard message at an upcoming event? Scoreboard Message Policy and Application Can I host my child's birthday party at a Kohl Center event? Birthday with Bucky I am part of a business/organization that would like to sponsor UW Athletics, who do I contact? Please contact Badger Sports Properties at (608) 265-4130 or visit their website at www.learfield.com. Where can I find information about Badger Sports Camps and Clinics? Badger Sports Camps and Clinics Where do I send paper camps and clinics registrations? Athletic Business Office
CAMP or CLINIC NAME
1440 Monroe Street
Madison, WI 53711 Where can I find information about recruiting? Wisconsin Recruiting Information Where can I find information about recreational or club sports? Recreational Sports Are athletic facilities open for wedding/special occasion photos? Athletic facilities are not open to the general public for wedding/special occasion photos. Where and when can I get tickets for WIAA events? Please contact the WIAA at (715) 344-8580 or info@wiaawi.org. Subject to availability, tickets typically go on sale at the Kohl Center Ticket Office on the Monday of the week of the tournament. Where do I park for WIAA events? Parking near the Kohl Center and Camp Randall is very limited. Patrons may park at the Alliant Energy Center and ride a shuttle to/from the Kohl Center or Camp Randall.
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