Kohl Center Accessibility Guide
A grant from Oscar Mayer, a division of Kraft Foods, Inc., helped pay
for the accessibility features of the Kohl Center.
Welcome message from U.S. Senator Herb Kohl
I am very pleased with the success of the University's efforts to ensure
full access to persons with disabilities in the design and planning
of the Kohl Center. I believe that we've set a new standard for accommodation
and I'm proud that the Kohl Center will be a model for other facilities
across the nation. I sincerely hope that everyone will have an opportunity
to fully enjoy all the events that will be held at the Kohl Center in
the years ahead.
Welcome to the Kohl Center!
If we may be of service, please stop by our Guest Services Office in
the Kohl Concourse near Section 119, our Guest Services Stands at Gates
A and C, or at our Gate B Reception Desk.
Entrance, Tickets and Getting Around
Street level entry to the building is through Gate A off
Dayton Street or Gate B off East Campus Mall between the
Ticket Office and Bucky's Locker Room.
Ticket windows are inside the Gate B entrance of the Kohl
Center. A lowered ticket counter is available. Copies
of the accessible ticket policy are available at the McGinnis
Family Wisconsin Athletic Ticket Office.
Automatic door opener and accessible directory is at Gate B.
Passenger elevators with priority for persons with disabilities are near Gates A and B.
Wheelchairs are available to help people get to their seats.
The 28 public restrooms and seven family restrooms are accessible
and all contain diaper-changing stations. Two of the restrooms
are in the Nicholas-Johnson Pavilion.
The 28 public restrooms have sinks, urinals and toilets
featuring touchless faucets and flush valves. The family
restrooms have floor-mounted urinals.
All concession stands are accessible. Most also have a
lower counter section.
Public drinking fountains in concourse areas are the hi-low
accessible style. They are available in Sections 113, 117,
205, 211, 219, and 225.
Assistive Listening Devices / Interpreters
The seating area is served by assistive listening devices;
an FM system. Individuals may pick up headsets at the Guest
Services Office near Section 119 and must leave some form
of collateral, such as a driver's license or credit card
while using the ALD.
Individuals may arrange for sign-language interpreters by
calling Guest Services at (608)263-7894 or by e-mailing
John Finkler at firstname.lastname@example.org. Please allow a minimum
of two weeks advanced notice for this service.
Seating/Wheelchair seating locations
Wheelchair and wheelchair companion locations are scattered
throughout the street level concourse (Kohl Concourse or 100 level),
and the upper level (Kellner Concourse or 200 level).
Season or individual game reserved accessible seating in
the 100 and 200 levels may be available (based on availability)
for UW basketball and UW hockey.
There are 36 luxury suites. Each suite includes an accessible
restroom and removable seats in the viewing area to enable
a person in a wheelchair to watch an event.
The Nicholas Suites are located on the Kohl Concourse inside
Gate A and are available to the public on an event-by-event
basis. The three spacious suites are fully accessible.
The Kohl Center's catering kitchen provides food and beverage
service. These suites do not include restrooms, but public
and family restrooms are nearby and accessible.
Two message boards are at opposite sides of the bowl to
relay general information and messages, which are being
broadcast over the Public Address system.
In case of an emergency, strobe lights will help alert the
deaf and those who are hard of hearing. Emergency messages
will also be posted on the Kohl Center scoreboard.
The locker rooms and star dressing rooms on the lower level
feature accessible showers, sinks and toilets.
All of the work areas are accessible to wheelchair users.
Work areas include: courtside media seating, press boxes,
scoreboard operation, etc.
Accessible Parking is sold on a season basis for events. The lots that are utilized are Lot 91, 91A, Frances Street, and for Accessible vans Lot 48.
There are excellent drop-off locations at the Dayton St. cut-out located directly in front of the Kohl Center on Dayton St. Outdoor wheelchair pickup is available by calling (608) 263-5645.
The Kohl Center:
601 W. Dayton St.
Madison, WI 53715-1206
Fax: (608) 265-4700
Kohl Center Guest Services:
McGinnis Family Wisconsin Athletic Ticket Office:
Kellner Hall at Camp Randall Stadium
1440 Monroe St.
Madison, WI 53711
Fax: (608) 263-5645